Archways AI Ltd Terms of Use

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Archways AI Ltd ("we", "us", or "our"), concerning your access to and use of our website, mobile applications, and other associated platforms (collectively, the "Site").

We are registered in the United Kingdom (Registration No. 15656115). By accessing or using the Site, you agree that you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We may update these Terms of Use from time to time. For material changes that affect paid subscriptions, we will provide you with at least thirty (30) days' notice via email or through the Site. For non-material changes, we will update the "Last Updated" date at the top of these Terms. Your continued use of the Site after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you may cancel your subscription in accordance with Section 11 (Cancellation and Refunds).

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

2. Definitions

• "We", "us", "our", "Archways AI" refer to Archways AI Ltd, a company registered in the United Kingdom (Registration No. 15656115).
• "You" refers to any individual or entity accessing or using the Site, including on behalf of a business.
• "Site" includes our website, mobile applications, and all associated platforms and services.
• "Content" means all text, graphics, images, software, audio, video, and other materials on the Site.

3. Using the Site

Our Site offers detailed information about technology products, services, and vendors, including pricing, features, vendor information, and service descriptions. You can also connect with software providers and request product demos.

To use the Site, you represent and warrant that:

• You have the legal capacity and agree to comply with these Terms of Use.
• You are at least 18 years old.
• You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise, without our permission.
• You will not use the Site for any illegal or unauthorized purpose.
• You will maintain the confidentiality of your account information.
• You are fully responsible for all activities under your account.
• You will not interfere with the operation of the Site or its availability to others.
• If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site.

4. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights of the United Kingdom, international copyright laws, and international conventions.

The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited licence to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

5. Trademark Notice

The Site includes trademarks, registered trademarks, product names, and logos that are the property of their respective owners. Any reference to third-party trademarks, trade names, product names, or logos does not imply endorsement, sponsorship, or recommendation by Archways AI. Mention of these trademarks in our Site is for identification purposes only and does not indicate affiliation or endorsement by the trademark owner.

6. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Site in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools without our permission.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms").
• Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
• Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
• Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
• Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise without our permission.

7. Artificial Intelligence and Machine Learning Services

Our Site utilizes artificial intelligence, machine learning models, and large language models to provide automated responses, recommendations, and analysis based on your inputs. You acknowledge and agree that:

• AI-generated content, including but not limited to product recommendations, analysis, and responses, may contain inaccuracies or incomplete information.
• You are responsible for independently verifying the accuracy, completeness, and suitability of all AI-generated information before making any business decisions or taking any actions based on such content.
• AI-generated content is not a substitute for professional advice and should not be relied upon as the sole basis for any business, financial, or technical decisions.
• Your use of AI features is subject to our Privacy Policy, which describes how we handle and protect your data. We do not use your proprietary business data or confidential information to train AI models that benefit other customers.
• You will not use our AI services to generate or distribute content that is illegal, harmful, misleading, defamatory, or offensive.
• We disclaim all liability for any damages, losses, or consequences arising from your reliance on AI-generated content without proper verification and due diligence.
• We do not guarantee that AI-generated content will be free from errors, biases, or harmful outputs, and we reserve the right to modify, improve, or discontinue AI features at any time.

8. Data Collection and Storage

When you interact with our chatbot and other Site features, we may collect and store your inputs (the questions or commands you provide, as well as the time of use) and the chatbot's responses. This data helps us improve the functionality and accuracy of our services, enhance user experience, and develop new features.

Purpose of Data Use

The information collected during your interactions is used to:

• Analyze and understand user engagement and preferences.
• Ensure the security and integrity of our services.
• Comply with applicable legal requirements and our internal policies.
• Provide you with personalized recommendations and improve our product offerings.
• Improve the functionality and accuracy of our AI features, without using your proprietary or confidential business data to train models that serve other customers.

For more information about how we collect, use, and protect your data, please review our Privacy Policy.

9. Product Information and Third Parties

The Site contains information about various technology products and services. We strive to maintain accurate information but cannot guarantee the completeness or validity of all information, which may include inaccuracies or typographical errors. Information regarding products and services is provided "AS IS" and changes frequently, so it may be out of date or include omissions or other errors.

The Site may include links to third-party websites. These are provided for convenience only, and we do not endorse, monitor, or have any control over these external websites. We accept no responsibility for the content, accuracy, or privacy practices of third-party sites. Your interactions with third-party websites are governed by their own terms and privacy policies.

10. Fees and Payment

Some features of the Site may require payment of fees. If you purchase or subscribe to any paid services:

• You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
• You agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions.
• All payments shall be in British Pounds (GBP) or other currency as specified at the time of purchase.
• You agree to pay all charges or fees at the prices then in effect for your purchases.
• If your purchase is subject to recurring charges, you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.
• We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
• VAT or other applicable taxes will be added to the price of purchases as required by law.

11. Cancellation and Refunds

You may cancel your subscription at any time by logging into your account or contacting us using the contact information provided at the end of these Terms. Your cancellation will take effect at the end of the current paid term, and you will not be charged for subsequent billing periods.

Refunds, if any, will be provided in accordance with our refund policy as communicated at the time of purchase or available in your account settings. We reserve the right to refuse refunds except as required by applicable consumer protection laws.

12. Site Management

We reserve the right, but not the obligation, to:

• Monitor the Site for violations of these Terms of Use and applicable laws.
• Take appropriate legal action against anyone who violates the law or materially breaches these Terms of Use, including reporting such violations to law enforcement authorities when required or appropriate.
• Refuse, restrict access to, limit the availability of, or disable content that violates these Terms of Use, infringes intellectual property rights, or poses security risks to our Site or other users.
• Remove or disable files and content that are excessive in size, violate our acceptable use policies, or create technical burdens on our systems, with reasonable notice to affected users where practical.
• Manage the Site in a manner designed to protect our rights and property, ensure security, and facilitate proper functioning of the Site for all users.

13. Term and Termination

These Terms of Use shall remain in full force and effect while you use the Site. You may terminate your account at any time in accordance with Section 11 (Cancellation and Refunds).

Termination by Us

We may terminate or suspend your account and access to the Site under the following circumstances:

Immediate Termination. We may immediately suspend or terminate your access without prior notice if:

• You engage in illegal activities or violate applicable laws or regulations.
• You pose a security or fraud risk to us, other users, or third parties.
• You materially breach these Terms of Use, including violations of the Prohibited Activities section.
• Your account has been inactive and you fail to respond to our communications regarding account status.

Termination with Notice. For non-material breaches or business reasons, we will provide you with at least thirty (30) days' written notice before terminating your paid subscription, except as required for immediate termination as described above.

Effect of Termination

Upon termination of your account:

• Your right to access and use the Site will immediately cease.
• If we terminate your paid account for cause (due to your breach), you will not be entitled to a refund of any prepaid fees.
• If we terminate your paid account without cause, we may, at our discretion, provide a refund of prepaid fees in accordance with our refund policy.
• You may not register a new account without our express written permission if your previous account was terminated for breach of these Terms.

We reserve the right to take appropriate legal action for violations of these Terms of Use or applicable law, including without limitation pursuing civil remedies and cooperating with law enforcement authorities.

14. Modifications and Interruptions

Site Changes

We may change, modify, or update the features and functionality of the Site from time to time. We strive to improve the Site continuously and may add, remove, or modify features without prior notice, except as provided below for service discontinuation.

Service Discontinuation

If we decide to discontinue the Site or any material paid features, we will provide active paying subscribers with at least ninety (90) days' advance notice. Refunds for any prepaid fees, if applicable, will be handled in accordance with our refund policy and applicable consumer protection laws.

Service Availability

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other technical problems, or need to perform maintenance, resulting in temporary interruptions, delays, or errors. We will make reasonable efforts to minimize planned downtime and provide advance notice when practical.

While we strive for high availability, you agree that we shall not be liable for any loss, damage, or inconvenience caused by temporary service interruptions, provided such interruptions are not due to our gross negligence or willful misconduct.

15. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

You agree that any disputes arising from or relating to these Terms of Use or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales, and you irrevocably submit to the jurisdiction of such courts.

16. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating formal proceedings. Such informal negotiations commence upon written notice from one Party to the other Party.

Formal Resolution

If the Parties are unable to resolve a Dispute through informal negotiations, either Party may commence formal legal proceedings in accordance with the jurisdiction provisions set forth in Section 15 above.

Nothing in this section shall prevent either Party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of a Party's intellectual property rights.

17. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

18. Disclaimer

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SITE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

19. Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR DIRECTORS, EMPLOYEES, OFFICERS, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN UK AND EUROPEAN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

20. Indemnification

You agree to defend, indemnify, and hold harmless Archways AI Ltd, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act toward any other user of the Site with whom you connected via the Site.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

22. Electronic Communications and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

23. Access and Interface Use

In addition to accessing general content, the Site allows users to interact with specific product interfaces designed to offer tailored technology solutions. These Terms govern both general website use and the use of any product interfaces provided by Archways AI Ltd. Each product interface may have additional guidelines or settings that must be followed, and these will be made available within the interface itself or communicated to registered users.

24. Miscellaneous

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them.

25. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Copyright Notice

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