SharePoint Membership Manager

Overview

SharePoint Membership Manager is a single platform that can serve as your staff facing AMS, member facing sites, and public facing websites with its customizable, responsive design, feature rich wi...

Archie's take

SharePoint Membership Manager is a strong fit for organizations already invested in the Microsoft SharePoint ecosystem that need a unified platform for member management, staff operations, and public-facing sites. Its standout advantage is the deep integration with SharePoint, allowing you to leverage existing infrastructure, permissions, and workflows, which is a big win for IT teams looking to avoid siloed systems. However, the product's reliance on SharePoint means it's not ideal for companies without SharePoint expertise or those seeking a lightweight, standalone AMS. Pricing is competitive for mid-sized and larger organizations, but smaller teams may find the implementation overhead and licensing requirements prohibitive.

Ideal Customer Fit

Check if SharePoint Membership Manager is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Company Size

Small

Mid

Enterprise

Best for

•Associations or nonprofits with existing SharePoint infrastructure seeking to centralize member management and public web presence.
•Mid-sized professional societies needing customizable, secure member portals tightly integrated with Microsoft 365 workflows.
•Organizations running complex internal processes on SharePoint that want to extend those capabilities to member-facing and public sites.

Other considerations

Support Complexity

Implementation requires SharePoint expertise and may involve custom configuration, especially for organizations with unique workflows or branding needs. Ongoing support is streamlined if you already have SharePoint admins, but onboarding non-technical staff can be a hurdle.

Team Structure

Best suited for organizations with dedicated IT or SharePoint administrators, plus business operations or membership management staff to define requirements and manage day-to-day use.

Volume

Handles moderate to high member volumes well, but optimal performance and ROI are realized when managing hundreds to thousands of members and multiple site types; overkill for very small groups.

Company facts

Founded:: 2010
Employees:: 5+
HQ Location:: Washington, Michigan, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

SharePoint Membership Manager

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

How does SharePoint Membership Manager integrate with existing SharePoint sites?

Can I customize the member portal and public-facing website design?

What types of membership workflows can be automated?

Does it support integration with Microsoft 365 apps like Teams or Outlook?

Is there support for eCommerce or online payments?

How does the platform handle security and compliance?

What is the typical implementation timeline?

Can the system handle multiple membership types and tiers?

What reporting and analytics capabilities are available?

Is there an API for integrating with external systems?

How scalable is SharePoint Membership Manager for growing organizations?

What recent updates or new features have been added?