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Overview
The complete cloud-based software solution for todays vacation ownership resort whatever its age, size, location or product sold combined with superb customer support, regular innovative enhancemen...
Archie's take
Merlin Software is a purpose-built, cloud-based platform designed specifically for the vacation ownership and timeshare industry, making it a strong fit for resorts and management companies looking for an all-in-one solution. Its standout advantage is the comprehensive suite of modules—covering everything from sales and marketing to property management and owner services—eliminating the need for multiple disconnected systems. However, Merlin is highly specialized, so it's not suitable for general hospitality or property management outside the timeshare/fractional ownership space, and onboarding can be complex for teams unfamiliar with industry-specific workflows. Pricing is competitive for the value delivered, especially considering the elimination of on-premise IT costs, but smaller resorts may find the breadth of features more than they need.
Ideal Customer Fit
Check if Merlin Software is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.