Find the perfect fit
Use Archways to compare Luumy.io with alternatives and find the best software for your needs.
Ask questions, get customer feedback, build better products
Luumy.io is a straightforward tool for product teams and customer-facing roles who want to quickly gather actionable feedback without the overhead of complex survey platforms. Its main strength is the simplicity of setting up feedback flows and the ability to turn customer insights into prioritized product improvements, making it a solid fit for SaaS startups and small businesses that need to iterate fast. However, it lacks the deep analytics, advanced segmentation, and enterprise-grade integrations found in more mature feedback suites, so larger organizations or those with complex workflows may find it limiting. Pricing is accessible for smaller teams, but if you need heavy customization or robust reporting, you may outgrow Luumy.io as your product and customer base scale.
Check if Luumy.io is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is low-friction, with minimal onboarding and no technical setup required beyond embedding or sharing feedback links.
Best suited for small, cross-functional teams where product, support, and customer success roles overlap; does not require dedicated analytics or IT resources.
Handles moderate feedback volumes well, but may struggle with high-volume, multi-segment environments typical of larger enterprises.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information