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Overview
Gather valuable insights about your guest's experience with our powerful and customizable survey solution to deliver better satisfaction.
Archie's take
KePSLA Feedback Management is a niche solution tailored for hotels, resorts, and travel businesses that want to systematically capture and act on guest feedback. Its standout feature is deep customization for hospitality workflows, including multi-channel survey distribution and analytics that are actually relevant to property managers and guest experience teams. While it’s strong on hospitality-specific insights, it’s not a generic survey tool—so if you’re outside travel or hospitality, you’ll find it limiting. Pricing is competitive for mid-sized and growing hospitality brands, but smaller properties may find the setup and ongoing management a bit heavy unless they’re committed to a data-driven guest experience strategy.
Ideal Customer Fit
Company Size
Check if KePSLA Feedback Management is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.