Fiddle

Overview

Cloud based software to track real-time inventory, improve customer and supplier interaction and streamline your production process.

Archie's take

Fiddle is a strong fit for small to mid-sized CPG brands and manufacturers looking to modernize their inventory and production workflows without the overhead of legacy ERP systems. Its real-time inventory tracking, multi-channel order management, and supplier collaboration tools stand out for businesses juggling multiple sales channels and complex sourcing needs. However, Fiddle may not be robust enough for large enterprises with highly customized or global supply chains, and some advanced manufacturing or financial integrations could require workarounds. Pricing is competitive for growing brands, but companies should factor in onboarding time and potential integration costs if they have existing systems in place.

Ideal Customer Fit

Company Size

Check if Fiddle is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Emerging CPG brands needing to centralize inventory, order, and supplier management as they scale beyond spreadsheets.
•Manufacturers selling through multiple e-commerce and wholesale channels who require real-time visibility and streamlined production workflows.
•Teams looking to replace manual processes with a modern, cloud-based platform that doesn't require a full ERP implementation.

Other considerations

Support Complexity

Fiddle is relatively straightforward to implement for teams with basic inventory and order management needs, but integrating with existing accounting or e-commerce platforms may require technical support or API work.

Team Structure

Best suited for organizations with dedicated operations, supply chain, or production managers; some IT or technical support may be needed for integrations.

Volume

Handles moderate transaction volumes well; ideal for brands in growth mode but may require review for high-volume, multi-location enterprise operations.

Company facts

Employees:: 7+
HQ Location:: Provo, Utah, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social