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Advanced Field Solutions is a field service management software that includes customer request tracking, call status updating, and instant work schedule Notifications.
Advanced Field Solutions is a solid choice for small to mid-sized service businesses that need to streamline field operations without the overhead of a complex enterprise platform. Its strengths lie in real-time work schedule notifications, straightforward customer request tracking, and easy call status updates, making it especially useful for companies with mobile workforces like HVAC, plumbing, or property maintenance. However, it lacks some of the deep customization and advanced analytics found in higher-end field service management suites, and may not scale as smoothly for very large enterprises with highly complex workflows. Pricing is generally accessible, offering good value for teams that want to get up and running quickly without a heavy IT lift.
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Implementation is straightforward, with most customers able to onboard in days rather than weeks; minimal technical expertise is required, but some process mapping is needed for optimal setup.
Best suited for organizations with a dedicated operations or dispatch manager, field technicians, and basic administrative support; no in-house IT team required for ongoing use.
Handles moderate volumes well (dozens to hundreds of jobs per day); may require additional planning or integration for very high-volume or multi-region operations.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information