The Survey Group

Overview

Archie's take

The Survey Group is a solid choice for HR teams and executives who need reliable, regionally-focused compensation and benefits benchmarking without the high price tag of big-name consulting firms. Its main strength is the depth and specificity of its salary and benefits data, especially for organizations in New England, making it a practical tool for companies that want to stay competitive in local talent markets. However, the platform is less suited for global or highly specialized tech companies, and its value is closely tied to active participation in surveys and the regional relevance of its data. Membership pricing is reasonable for mid-sized organizations, but very small startups or large enterprises with global footprints may find the coverage or scalability limiting.

Ideal Customer Fit

Company Size

Check if The Survey Group is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•HR teams at New England-based companies seeking up-to-date, local compensation and benefits benchmarks for annual planning.
•Organizations with 20-500 employees that need cost-effective access to salary survey data to inform pay structure and retention strategies.
•Hiring managers and executives who want to validate offers and benefits packages against regional market standards.

Other considerations

Support Complexity

Implementation is straightforward—primarily involving onboarding to the member portal and participating in surveys; minimal IT support is needed, but HR staff must dedicate time to data submission and analysis.

Team Structure

Best suited for HR professionals, compensation analysts, and hiring managers; organizations should have at least one dedicated HR resource to maximize value.

Volume

Works well for organizations with regular hiring and compensation review cycles; not ideal for companies with infrequent HR needs or those requiring global data coverage.

Company facts

Employees:: 14+
HQ Location:: Beverly, Massachusetts, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

The Survey Group

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What types of compensation and benefits data does The Survey Group provide?

How often is the survey data updated?

Can The Survey Group integrate with HRIS or payroll systems?

Is the data relevant for companies outside New England?

What is required to participate in surveys and access reports?

Does The Survey Group offer custom compensation consulting?

How secure is the data submitted to The Survey Group?

What support resources are available to members?

How scalable is The Survey Group for growing organizations?

Are there industry-specific surveys available?

What recent updates or new features has The Survey Group introduced?

How does The Survey Group compare to national compensation survey providers?