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Overview
The Service Manager software solution works for organizations that provide installation, support, and maintenance services for their customers.
Archie's take
The Service Manager is a powerhouse for mid-sized and larger field service organizations that need deep, industry-specific functionality and robust integration options. Its standout strength is the breadth of features tailored for complex service workflows—think installation, maintenance, and rapid-response jobs—all managed in a single, unified platform. While its depth is a major asset, it also means a steeper learning curve and a more involved implementation process, so it's not ideal for very small teams or those looking for a quick, out-of-the-box solution. Pricing is positioned for value at scale: you get a lot of operational efficiency and customization, but the investment only makes sense if you have the volume and process complexity to match.
Ideal Customer Fit
Company Size
Check if The Service Manager is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.