The Scientific and Technical Services Group

Overview

Archie's take

The Scientific and Technical Services Group (Conceptual MindWorks, Inc.) is best suited for organizations in the biotech, healthcare, and research sectors that need tailored, high-complexity software and consulting solutions. Their deep expertise in bioinformatics and health-related software stands out, especially for projects requiring custom development, regulatory compliance, or integration with scientific workflows. However, this is not an out-of-the-box SaaS platform—expect longer lead times, higher costs, and a need for close collaboration with their team. The value is strong for organizations with specialized needs and budgets to match, but it's overkill for small teams or those seeking plug-and-play solutions.

Ideal Customer Fit

Company Size

Check if The Scientific and Technical Services Group is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Large research institutions needing custom bioinformatics or health data solutions integrated with existing scientific infrastructure.
•Mid-sized biotech companies requiring regulatory-compliant software development and technical consulting for complex projects.
•Government or public sector agencies seeking long-term, high-touch partnerships for scientific and technical software initiatives.

Other considerations

Support Complexity

Implementation is highly consultative and project-based, often requiring significant discovery, requirements gathering, and ongoing support from both sides.

Team Structure

Ideal clients have dedicated IT, project management, and subject matter experts (e.g., scientists, clinicians) to collaborate closely with CMI's technical and consulting teams.

Volume

Best suited for organizations with large-scale, ongoing needs or complex, high-value projects; not cost-effective for small, one-off tasks or low-volume requirements.

Company facts

Employees:: 22+
HQ Location:: San Antonio, Texas, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

The Scientific and Technical Services Group

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What types of custom software solutions does The Scientific and Technical Services Group specialize in?

Can their solutions integrate with existing laboratory information management systems (LIMS)?

What is the typical implementation timeline for a custom project?

How does CMI handle regulatory compliance in software development?

Is ongoing support and maintenance available after project delivery?

What level of client involvement is required during a project?

Does CMI offer cloud-based or on-premises deployment options?

What security features are included in their custom solutions?

Can CMI assist with data migration from legacy scientific systems?

What distinguishes CMI from generic software development firms?

Are there minimum project sizes or budgets required to engage CMI?

Has CMI recently introduced any new capabilities or service areas?