The Nine Queens

Overview

Archie's take

The Nine Queens POS and B2B solutions are a solid fit for Indian SMEs looking for affordable, modern, and easy-to-use software to streamline retail operations and connect with wholesalers. The standout here is the focus on simplicity and local business needs—unlike many global POS systems, this product is tailored for Indian workflows, GST compliance, and regional business practices. However, as a newer entrant, expect a more hands-on onboarding process and potentially fewer advanced features or integrations compared to established international players. Pricing is competitive for the SME segment, but larger enterprises or those with complex, multi-location needs may find the platform less robust than legacy POS giants.

Ideal Customer Fit

Company Size

Check if The Nine Queens is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Retail shops and small chains in India needing GST-compliant POS with minimal setup and local support.
•SMEs looking to digitize inventory, billing, and supplier management without heavy IT investment.
•B2B businesses aiming to streamline retailer-wholesaler connections via a simple app/web platform.

Other considerations

Support Complexity

Implementation is straightforward for single-location shops but may require guided onboarding for multi-location or B2B workflows; support is likely more personalized but may have limited hours or resources compared to larger vendors.

Team Structure

Ideal for owner-operators or small teams; basic training for cashiers and managers is sufficient, but B2B features may require someone to manage supplier relationships and digital catalogs.

Volume

Designed for low to moderate transaction volumes typical of small to mid-sized Indian retailers; may need evaluation for high-volume, multi-location, or rapidly scaling businesses.

Company facts

HQ Location:: Dehradun, Uttarakhand, India

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

The Nine Queens

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What makes The Nine Queens POS different from other POS systems in India?

Does The Nine Queens POS support multi-location retail operations?

Can I integrate The Nine Queens POS with my existing accounting or ERP software?

How does the B2B platform connect retailers and wholesalers?

Is the software cloud-based or does it require on-premise installation?

What kind of support and training is available for new users?

How does The Nine Queens handle GST and other Indian tax requirements?

Can the POS handle inventory management and barcode scanning?

Is there a mobile app for managing sales and inventory on the go?

What security features are in place to protect business data?

How scalable is the platform as my business grows?

Are there any recent updates or new features added to the platform?