Microsoft 365 Monitoring and Reporting

Archie's take

ENow's Microsoft 365 Monitoring and Reporting (Mailscape) is a strong fit for mid-sized to large organizations that rely heavily on Microsoft Exchange, Entra ID, and Microsoft 365 for business-critical operations. Its standout feature is the OneLook dashboard, which provides real-time, actionable insights that go well beyond what native Microsoft tools offer, especially for hybrid and complex environments. However, the platform's depth and breadth mean it can be overkill for small businesses or teams without dedicated IT resources, and implementation requires a solid understanding of Microsoft infrastructure. Pricing is positioned for organizations that value proactive monitoring and governance, so it's best justified when downtime or security lapses would have significant business impact.