Find the perfect fit
Use Archways to compare Magento 2 FAQ with alternatives and find the best software for your needs.
Magento 2 FAQ extension allows the admin to set some questions related to the specific product or categories. The queries that are mostly in the customer’s mind before buying any product or related...
Magento 2 FAQ is a straightforward extension best suited for Magento store owners who want to streamline customer support by proactively addressing common questions on product or category pages. Its main strength lies in its tight integration with Magento 2, allowing admins to easily manage FAQs without third-party platforms or complex workflows. However, it's not a full-fledged knowledge base solution—so if you need advanced search, analytics, or multi-language support, you'll find it limited. The extension is cost-effective for small to mid-sized e-commerce businesses, but larger enterprises with complex support needs may outgrow its capabilities quickly.
Check if Magento 2 FAQ is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is plug-and-play for most Magento 2 stores, but some customization may require developer support, especially for theme compatibility or advanced styling.
Typically managed by a store admin or content manager; technical support may be needed for initial setup or integration with custom themes.
Handles moderate FAQ volumes well, but may become unwieldy for stores with hundreds of products or highly dynamic content needs.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information