Lumen Web Application Firewall

Overview

Help protect your critical data from hacking, phishing, site scraping, cross-site scripting and parameter tampering, with CenturyLink Web Application Firewall services.

Archie's take

Lumen Web Application Firewall (WAF) is a solid choice for mid-sized to large organizations that need robust, managed protection for web applications without building in-house security expertise. Its strengths lie in comprehensive threat coverage—blocking everything from cross-site scripting to parameter tampering—and the benefit of being tightly integrated with Lumen's broader network and managed security services. However, it's not the most agile or developer-friendly solution for fast-moving startups, and the managed service model means less granular control and potentially slower response to custom rule changes. Pricing is in line with enterprise-grade managed security, so it's best suited for organizations that value hands-off protection and can justify the investment with their risk profile and compliance needs.

Ideal Customer Fit

Check if Lumen Web Application Firewall is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Company Size

Small

Mid

Enterprise

Best for

•Organizations running mission-critical web applications that require 24/7 managed security and compliance support.
•Businesses already leveraging Lumen or CenturyLink network services looking for integrated security solutions.
•Companies with limited in-house security expertise that need to offload WAF management to a trusted provider.

Other considerations

Support Complexity

Implementation is straightforward for customers already on Lumen's network, but may require coordination for custom applications or hybrid environments; ongoing support is managed by Lumen, reducing internal burden but limiting direct control.

Team Structure

Best suited for IT and security teams with a focus on risk management and compliance, rather than hands-on DevOps or engineering-driven security; minimal in-house security expertise required, but a technical liaison is helpful for integration and policy tuning.

Volume

Designed to handle high-traffic, business-critical sites; scales well for mid-market and large enterprises, but may be overkill for low-traffic or non-sensitive web applications.

Company facts

Employees:: 50K+
HQ Location:: Monroe, Louisiana, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

Lumen Web Application Firewall

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What types of attacks does Lumen Web Application Firewall protect against?

How does Lumen WAF integrate with existing Lumen or CenturyLink network services?

Can I customize WAF rules for my specific application needs?

Is Lumen WAF suitable for cloud, on-premises, or hybrid environments?

What compliance standards does Lumen WAF help address?

How does Lumen WAF handle high-traffic or DDoS scenarios?

What is the onboarding process like for new customers?

Does Lumen WAF provide real-time monitoring and alerting?

How does Lumen WAF compare to self-managed WAF solutions?

What level of support is included with Lumen WAF?

Can Lumen WAF be used for API protection as well as traditional web applications?

Are there recent updates or new features in Lumen WAF?