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Lightbeam's Referral Management solution makes referring easy and efficient by visually matching patients to the ideal provider based on 6 essential data points and automating communications betwee...
Lightbeam Referral Management is a strong fit for mid-sized to large healthcare organizations looking to streamline and optimize their referral workflows, especially those operating in value-based care environments. Its standout feature is the visual patient-provider matching based on six key data points, which helps ensure referrals are clinically appropriate and efficient, reducing leakage and improving patient outcomes. The platform's automation of referral communications is a real time-saver, but smaller practices may find the implementation and integration requirements a bit heavy, especially if they lack robust IT support. Pricing is in line with enterprise healthcare solutions, so the value is best realized by organizations with enough referral volume and complexity to justify the investment.
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This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation requires integration with EHRs and existing scheduling systems, and onboarding can be complex for organizations without dedicated IT or informatics teams.
Best suited for organizations with care coordination, referral management, and IT/data integration teams; clinical leadership buy-in is important for adoption.
Delivers the most value in environments with high referral volumes and multiple provider options; smaller practices may not see enough ROI to justify the investment.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information