Find the perfect fit
Use Archways to compare iStart with alternatives and find the best software for your needs.
iStart is a cloud based digital customer onboarding platform created with exponential technology features and smart intelligence. It helps banks, insurance and other financial institutes to onboard...
iStart is a strong fit for banks, NBFCs, and financial institutions looking to modernize and automate their customer onboarding with robust digital KYC, video verification, and compliance features. Its standout strengths are deep integration with Indian regulatory systems (like CKYC and CERSAI), AI-driven video KYC, and a focus on end-to-end customer lifecycle management, making it especially valuable for organizations facing strict compliance and high onboarding volumes. However, implementation can be complex, requiring coordination with IT, compliance, and operations teams, and the platform is best suited for organizations with established digital processes rather than those just starting out. Pricing is competitive for the BFSI sector, but smaller firms may find the setup and ongoing management overhead significant unless they have a clear digital transformation roadmap.
Check if iStart is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation requires integration with core banking or financial systems, regulatory APIs, and may involve custom workflows; onboarding and support are best handled with vendor assistance and internal IT involvement.
Ideal deployment involves IT, compliance, and operations teams working together, with a project manager to coordinate between business and technical stakeholders.
Best suited for organizations onboarding hundreds to thousands of customers monthly; scales well for mid-market and larger institutions, but may be overkill for very small teams or low-volume use cases.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information