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Infinity Group is best suited for UK-based mid-market and enterprise organizations looking to maximize their Microsoft investments with a strategic, hands-on partner. Their standout advantage is deep, certified expertise across the Microsoft stack—especially Dynamics 365, Power Platform, and Azure—paired with a consultative approach that goes beyond basic implementation to drive real business outcomes. However, smaller businesses may find the engagement model and cost structure more than they need, and organizations outside the UK/EU may not get the same level of localized support. Pricing is in line with premium managed service providers, so the value is strongest for companies seeking long-term, high-touch Microsoft partnership rather than one-off projects.
Check if Infinity Group is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is consultative and can be complex, often involving custom integrations, change management, and ongoing support; expect a structured onboarding process and dedicated account management.
Ideal clients have IT leadership (CIO/CTO), business process owners, and technical staff to collaborate with Infinity Group's consultants and project managers.
Best suited for organizations with 50+ users or multiple business units, especially those anticipating growth or requiring scalable, enterprise-grade Microsoft solutions.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information