Endiem

Overview

Archie's take

Endiem is a Salesforce consulting powerhouse best suited for mid-market and enterprise organizations in energy, construction, manufacturing, SaaS, and financial services that need deep, industry-specific Salesforce expertise. Their standout advantage is a laser focus on Salesforce and its ecosystem, with a proven track record of complex, high-stakes implementations that demand both technical rigor and business process insight. However, Endiem is not a fit for companies looking for lightweight CRM tweaks or those without the budget or appetite for a full-scale Salesforce transformation—expect a premium, hands-on engagement model. The value is clear for organizations seeking to maximize Salesforce ROI, but smaller businesses or those with simple needs may find the investment and scope excessive.

Ideal Customer Fit

Company Size

Check if Endiem is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Energy, construction, or manufacturing firms needing tailored Salesforce solutions that integrate with complex legacy systems.
•Organizations planning a major Salesforce rollout or overhaul, including Sales Cloud, Service Cloud, or CPQ, with compliance and security requirements.
•Businesses seeking to unify multiple Salesforce clouds and third-party tools for end-to-end process automation and analytics.

Other considerations

Support Complexity

Implementation is high-touch and complex, often involving custom development, data migration, and deep integration work; expect a structured onboarding and project management process.

Team Structure

Requires close collaboration between Endiem consultants and client-side IT, operations, and business process owners; executive sponsorship is often necessary for success.

Volume

Best suited for organizations with large user bases, high data volumes, or multi-departmental Salesforce deployments; overkill for small teams or single-department use cases.

Company facts

Employees:: 15+

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

Endiem

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What makes Endiem different from other Salesforce consulting partners?

Can Endiem handle multi-cloud Salesforce projects (e.g., Sales Cloud + Service Cloud + CPQ)?

How does Endiem approach legacy system integration?

What is Endiem’s process for large-scale data migration to Salesforce?

Does Endiem offer post-implementation support and managed services?

How does Endiem address security and compliance requirements?

What is the typical project timeline for a full Salesforce implementation with Endiem?

Can Endiem help with Salesforce CPQ and complex pricing models?

What level of client involvement is required during an Endiem engagement?

Does Endiem support Salesforce Marketing Cloud and Account Engagement (Pardot)?

How scalable are Endiem’s Salesforce solutions for future growth?

What recent innovations or updates has Endiem introduced in their Salesforce practice?