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Billing, routing, inventory, scales, live dispatching, collections, fleet management, paperless DVIR, paperless routes, route performance, and online payments.
EnCORE - Back Office is a robust, all-in-one platform designed for waste management and logistics companies that need tight control over billing, routing, fleet management, and dispatching. Its standout feature is the breadth of operational tools—covering everything from live dispatch and paperless DVIRs to inventory and collections—which means you can centralize most back-office functions in one system. However, the platform's depth and complexity may be overkill for very small operators, and implementation will require a solid commitment to process change and staff training. Pricing is positioned for businesses that will fully leverage its integrated modules, so the value is best realized by mid-sized to large operations with complex routing and billing needs.
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This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is moderately complex, requiring data migration, process mapping, and staff onboarding; expect a learning curve for teams unfamiliar with integrated back-office systems.
Best suited for organizations with dedicated operations, dispatch, and billing staff; IT or systems admin support is recommended for setup and ongoing management.
Designed to handle high transaction volumes, multiple routes, and large fleets; smaller businesses may not fully utilize its capabilities unless planning for rapid growth.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information