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ENCollect is a mobility driven solution for collection agencies, field agents and banks to colloborate on debt collection activities, end to end.
ENCollect is a purpose-built platform for debt collection agencies, banks, and field agents who need to streamline and digitize their end-to-end collections process. Its standout feature is the mobility-driven approach, enabling real-time collaboration and updates from the field, which is a game-changer for organizations managing distributed teams or high-volume collections. However, the platform is best suited for organizations with established collection operations—smaller teams or those new to digital collections may find the implementation and process customization a bit heavy. Pricing is competitive for mid-sized and large teams, but the real value comes from operational efficiency and improved recovery rates, not just software cost savings.
Check if ENCollect is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation requires integration with existing loan management or core banking systems, and onboarding field agents to mobile workflows; Sumeru offers support but expect a moderate learning curve for teams new to digital collections.
Best results come when there is a dedicated collections management team, IT support for integrations, and field agents comfortable with mobile apps; business analysts may be needed for process customization.
ENCollect is designed for organizations handling hundreds to thousands of accounts monthly; overkill for very small teams, but scalable for rapid growth or expansion into new regions.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information