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This Mobile-Friendly electronic documents and records management system (EDRMS) has all the features expected from traditional time-tested systems for physical records. The SharePoint Hybrid expand...
Eloquent Archives is a solid choice for organizations that need robust, compliant management of both physical and electronic records, especially those with legacy paper archives transitioning to digital. Its standout feature is the hybrid SharePoint integration, which allows teams to leverage existing Microsoft infrastructure while gaining specialized records management capabilities—something most generic document management tools can't match. However, the system can feel dated compared to newer, cloud-native EDRMS platforms, and implementation may require more upfront planning, especially for complex or highly regulated environments. Pricing is competitive for mid-sized organizations, but smaller teams may find the feature set more than they need, and enterprises should assess scalability and support for very high-volume or global deployments.
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This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is moderately complex, especially if migrating large volumes of legacy records or integrating with SharePoint; expect a learning curve and the need for initial configuration support.
Best suited for organizations with a dedicated records manager or compliance officer, plus IT support for integration and ongoing maintenance.
Handles moderate to high volumes of records well, but extremely large enterprises with global, multi-site needs should validate scalability and performance under heavy load.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information