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Ellucian CRM Advise Unites departments with a comprehensive view of student performance and provide tools to effectively engage at every stage of the student's journey.
Ellucian CRM Advise is purpose-built for higher education institutions looking to centralize student engagement and advising, making it a strong fit for colleges and universities with complex student support needs. Its standout feature is the ability to unify data from multiple departments, giving advisors a holistic view of student performance and risk factors, which is a real differentiator compared to generic CRMs. However, implementation can be resource-intensive, requiring buy-in and coordination across academic and administrative teams, and it's best suited for institutions already invested in the Ellucian ecosystem. Pricing reflects its enterprise focus, so smaller schools or those without dedicated IT support may find it overkill for their needs.
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Implementation is moderately complex, often requiring IT involvement, data migration, and cross-departmental training; ongoing support is best handled by institutions with established IT and advising operations.
Works best with a centralized advising team, IT support staff, and departmental stakeholders who can champion adoption and data-driven workflows.
Designed to handle large student populations and high advising volumes; smaller institutions may not fully leverage its capabilities or justify the investment.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
Contact sales to get pricing information