Find the perfect fit
Use Archways to compare Caliber CAD with alternatives and find the best software for your needs.
Computer Aided Dispatch (CAD) software enables dispatchers, responders and commanders to collaborate in real-time, across agency, discipline, and location boundaries by using configurable workflow ...
Caliber CAD is purpose-built for public safety agencies that need robust, real-time dispatch and incident management across multiple jurisdictions. Its standout features include highly configurable workflows, strong interoperability between agencies, and a focus on situational awareness for both dispatchers and field responders. While it's a powerhouse for medium to large agencies, smaller departments may find the implementation and ongoing support requirements a bit heavy, and the cost can be significant compared to lighter-weight CAD solutions. If your agency needs advanced collaboration, multi-agency coordination, and future-ready tech, Caliber CAD is a strong contender, but be prepared for a substantial onboarding process and ongoing training needs.
Check if Caliber CAD is a good fit for your needs
This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.
Implementation is complex, often requiring dedicated project management, data migration, and integration with existing RMS, GIS, and communications systems; ongoing support and training are essential.
Best suited for agencies with dedicated IT, dispatch, and operations teams; requires buy-in from command staff and technical leads for successful rollout and maintenance.
Designed to handle high call volumes, multi-agency coordination, and large-scale incidents; scales well for growing agencies but may be overkill for low-volume, single-jurisdiction departments.
Conversational support, onboarding, automation
SaaS, fintech, PLG, high inbound support
5-500 agents
Chat, in-app, email, social
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