Automated Exchanges

Archie's take

Automated Exchanges by Sabre is a game-changer for travel agencies and corporate travel departments that handle high volumes of ticket changes, offering a significant reduction in manual workload and error rates. Its standout feature is the ability to automate complex ticket exchange processes, which not only saves time but also ensures compliance with airline rules and fare conditions—something that can be a real headache when done manually. However, the product is tightly integrated with the Sabre ecosystem, so it's best suited for organizations already committed to Sabre's platform; implementation may require some upfront training and process adjustment. While the automation delivers strong ROI for mid-sized and large agencies, smaller shops with low ticket change volume may find the investment harder to justify.