AFSYS

Overview

AFSYS is a complete solution for Carriers/NVOCC/Agents to operate a shipping business and manage principal-agency activities effectively

Archie's take

AFSYS is purpose-built for shipping carriers, NVOCCs, and agents who need a robust, end-to-end platform to manage both operational and principal-agency workflows. Its standout strength is the deep industry specialization—AFSYS covers everything from documentation and cargo tracking to financial settlements, making it a strong fit for organizations with complex, multi-entity shipping operations. However, the system's breadth means implementation can be resource-intensive, and smaller teams may find the feature set overwhelming unless they have dedicated operational staff. Pricing is competitive for mid-sized and larger logistics businesses, but startups or very small agencies may find the investment and onboarding requirements steep relative to their needs.

Ideal Customer Fit

Company Size

Check if AFSYS is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Mid-sized carriers and NVOCCs managing multiple agency relationships and complex shipping documentation workflows.
•Shipping agents needing integrated financial, operational, and compliance management in a single platform.
•Organizations operating across multiple geographies that require localized compliance and reporting features.

Other considerations

Support Complexity

Implementation is moderately complex, often requiring vendor-led onboarding, data migration, and process mapping; ongoing support is robust but may require dedicated IT or operations liaisons.

Team Structure

Best suited for organizations with dedicated operations, finance, and IT roles; cross-functional collaboration is needed for full adoption and process optimization.

Volume

Designed to handle high transaction volumes and multi-branch operations; scales well for growing logistics businesses but may be overkill for low-volume or single-office setups.

Company facts

Employees:: 473+
HQ Location:: Chennai, India

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social

Pricing

Contact sales to get pricing information

AFSYS

Overview

Archie's take

Ideal Customer Fit

Company Size

Best for

Other considerations

Support Complexity

Team Structure

Volume

Company facts

Snapshot

Use Case

Best for

Team Size

Support Channels

Pricing

FAQs

What core modules does AFSYS offer for shipping operations?

How does AFSYS support multi-branch or multi-country operations?

Can AFSYS integrate with external accounting or ERP systems?

What security and compliance features are included?

Is AFSYS suitable for small agencies or startups?

How customizable is AFSYS for unique business processes?

What kind of onboarding and training does AFSYS provide?

Does AFSYS support real-time cargo tracking and customer notifications?

How does AFSYS handle principal-agency settlements and commissions?

What recent updates or new features have been added to AFSYS?

Can AFSYS be deployed on-premises or is it cloud-only?

What reporting and analytics capabilities does AFSYS offer?