7 Layer Solutions

Overview

Archie's take

7 Layer Solutions is best suited for small to mid-sized organizations that want a hands-off, full-service approach to IT management, especially those lacking in-house expertise. Their standout advantage is the breadth of their managed services—covering everything from cybersecurity and cloud integration to project management and custom application support—making them a one-stop shop for businesses that want to consolidate IT vendors. However, their model is less ideal for large enterprises with complex, global IT needs or for startups that need only piecemeal support, and the value proposition is strongest for companies looking for ongoing, strategic IT partnership rather than ad hoc fixes. Pricing is typically bundled and consultative, so expect a premium over piecemeal or offshore providers, but the tradeoff is a higher-touch, more accountable service model.

Ideal Customer Fit

Company Size

Check if 7 Layer Solutions is a good fit for your needs

This information is provided by Archways for guidance purposes only. While we strive for accuracy, specific details may need to be confirmed with the vendor.

Small

Mid

Enterprise

Best for

•Small businesses seeking a single provider for managed IT, cybersecurity, and cloud services without building an internal IT team.
•Mid-sized firms undergoing digital transformation or cloud migration that need project management and ongoing support.
•Organizations in regulated industries (like financial services or government) that require compliance-focused IT solutions and proactive security.

Other considerations

Support Complexity

Implementation is highly consultative and hands-on, with 7 Layer Solutions managing most technical complexity, but onboarding can be intensive for organizations with legacy systems or fragmented infrastructure.

Team Structure

Best suited for companies with limited or no internal IT staff; typically, a business operations lead or executive sponsor coordinates with 7 Layer's account manager.

Volume

Designed for organizations with steady, ongoing IT needs rather than sporadic, high-volume project spikes; scales well for small to mid-sized businesses but may not be optimal for very large or rapidly scaling enterprises.

Company facts

Employees:: 65+
HQ Location:: Schaumburg, IL, United States

Snapshot

Use Case

Conversational support, onboarding, automation

Best for

SaaS, fintech, PLG, high inbound support

Team Size

5-500 agents

Support Channels

Chat, in-app, email, social